Wednesday, April 10, 2019

“Radiance” Guides the Way MorningStar at Bear Creek Delivers Service

At MorningStar at Bear Creek, we provide exemplary service to our residents to ensure their utmost comfort, wellbeing and safety.  To achieve this, we recognize it could not be done without the help of our team members who we consider to be the very heartbeat of the Bear Creek community. 

Our team consists of a unique group of individuals who have a felt calling to serve.  They are the kind of people who do the right thing even when no one is watching, and have perfected the art of anticipating needs and going the extra mile.  MorningStar’s team members see seniors as heroes and feel privileged to have a rewarding career that offers both professional as well as personal growth. 

To guide us in our service, all team members, including our management team, are guided by Radiance, our exclusive brand standard of Service Excellence.  The program’s precepts are introduced to every team member upon being hired, and then reiterated and strengthened every day during our daily Huddle.    
    
Radiance allows us to take service professionalism to the next level and offers a purposeful way for us to advance our mission of honoring, valuing and investing in others.  As “Radiance” is like a beam of light, it epitomizes the ways we serve others – with warmth, sincerity, and depth and is reiterated through interpersonal communications and special touches throughout our home. 

We invite you to visit our website to learn more about our Radiance program as well as our personalized, loving dementia care.  MorningStar at Bear Creek is honored to have earned the “Recognized Leaders in Dementia Care.” designation from the Colorado Alzheimer’s Association.   This special recognition of our expertise in serving the memory-impaired was earned by enrolling at least 75% of our staff in an eight-hour training that encompasses brain pathology, communication techniques, and methods of lessening agitation with non-pharmaceuticals.

MorningStar at Bear Creek embodies the very best in senior living with a distinct mission statement of “to honor, to serve, to invest” that sets us apart from other senior living communities.  With a foundation built on honoring God, valuing seniors and investing in a staff with a felt calling to serve, we offer loving, compassionate care within a beautiful home-like setting.  Please set up a tour to see for yourself our unique approach to dementia care.  


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