Thursday, July 19, 2018

MorningStar’s Radiance Program Sets Us Apart

One essential thing that sets MorningStar apart from other senior living communities is our unique approach to service.  At MorningStar at Bear Creek, all of our new team members are trained in our proprietary service program known as “Radiance.”  The program is much more than just a way to offer customer service to our residents but rather our brand standard of Service Excellence. 

The very essence of Radiance begins in a deep and sincere place, much like a beam of light, and celebrates an attitude of selflessness.  The program provides us with a tangible and purposeful way to advance our mission of honoring, valuing and investing in others and is the basis for how we dispense service - through warmth, sincerity and depth.  Along with introducing the program to each new team member, we also will be reiterating and strengthening the program’s concepts during daily short meetings called the “Huddle.” 

In 2003, MorningStar was founded on the premise that the company will operate with “servants’ hearts” and the Radiance program gives us the framework that enables us to take our service professionalism to the next level.  We recognize that the heart of each MorningStar community rests in the quality of our caregivers, which is why we hire individuals who have a calling to serve seniors and understand the importance of their contribution.   

MorningStar at Bear Creek’s goal is to have a compassionate and caring team for our memory care residents. We take a gentle, resident-directed approach to calm and awaken memories as well as to support capabilities.  Along with using multi-sensory cues, including aromatherapy, our residents are provided with recreational and meaningful activities including music, life skills, art, entertainers and exercises.  We invite you to visit our website to learn more about our exceptional community

MorningStar at Bear Creek brings a unique vision to senior living with our mission statement “to honor, to serve, to invest.” Our foundation is built on honoring God, valuing all seniors and selecting staff with a felt calling to serve. We are dedicated to creating a true home for residents within an ideal setting and invite you to schedule a tour to see firsthand the best memory care in Colorado Springs.

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